Sermo Translate Privacy Policy
Last Updated: October 11, 2026
Effective Date: October 11, 2026
Privacy Contact: [email protected]
Sermo Translate ("Sermo Translate," the "App," or the "Service") provides text translation, voice translation, camera and photo translation, conversation translation, text playback, and text copying.
This Privacy Policy explains how the developer and operator of Sermo Translate ("we," "us," or "our") handles information used for these features, when information may be disclosed, and the choices available to you.
Please read this Policy before using the App. Any permission or consent required for a particular feature or processing activity will be requested separately through the applicable interface.
The information processed depends on the features you activate and the content you choose to provide.
· Text you type or otherwise provide for text translation;
· Audio captured when you activate voice or conversation translation;
· Images captured with the camera for camera translation;
· Photos you select for photo translation;
· Text recognized from images and text transcribed from speech;
· Source and target language selections; and
· Source text and translated results selected for display, playback, or copying.
This content may include personal information contained in text, spoken words, documents, or photos. Conversation content may also include another participant's voice or information. Provide other people's information only where you have the necessary permission or another lawful basis.
When a feature uses an online service, the receiving service may process the technical information needed to handle the request, such as an IP address, connection information, language settings, device or operating-system details, App version, and errors related to the request. The information involved depends on the service and feature used.
If you contact us, we receive the contact details, message, and attachments you choose to provide. We use this information to respond to your request, investigate related issues, and meet applicable obligations.
Microphone access is used to capture spoken content for voice translation and conversation translation after you activate the relevant feature. You can allow, deny, or revoke access through the system permission prompt or device settings. Denying access prevents features that require microphone input from functioning.
Camera access is used when you capture an image for camera translation. The image and any recognized text are processed to provide the translation you request. If you deny camera access, camera-based capture will not be available.
Sermo Translate does not intentionally activate the microphone or camera without a user-initiated action and the required system permission.
When you select a photo for translation, the App processes the image you choose and any text recognized from it. Access depends on the operating system's selection interface and the permissions you authorize. You can manage any photo-access permission through your device settings.
Where the operating system requires a separate speech-recognition authorization, that authorization is used to convert spoken content into text for voice or conversation translation. Denying or revoking it may affect the related features.
Text playback uses your device's speaker or connected audio output to read selected text aloud. Microphone permission is used for capturing speech; it is not required solely to play text aloud.
When you tap Copy, selected text is written to the system clipboard. Other applications may access or use copied text according to your actions and the operating system's controls. After you paste it into another application, that application handles the content under its own privacy practices.
The App uses the content you provide to perform the requested processing:
· Text translation processes submitted text and the selected language settings to produce a translated result;
· Voice translation processes speech and any resulting transcription to produce a translation;
· Camera translation recognizes text in a captured image and translates the recognized content;
· Photo translation recognizes and translates text from the image you select;
· Conversation translation processes the speech, transcriptions, language selections, and translations needed for the conversation feature; and
· Text playback processes selected source or translated text to generate spoken output.
Processing may occur on your device or through the system or external services supporting the feature. The processing route depends on the feature, device, operating system, supported languages, and service configuration.
Where an external service is needed, relevant text, audio, images, recognized text, transcriptions, language settings, or playback text may be transmitted to that service as necessary to perform the requested action. Not every feature requires every category of content to be transmitted.
Where content is transmitted to an external provider, we will provide the recipient information, processing purposes, and any notices or consent requests required by applicable law and platform requirements. You may decline required transmission consent, but a feature that depends on that processing may then be unavailable.
Device permission to use the microphone, camera, photos, or speech recognition is separate from any additional consent required to transmit content to an external service.
4 Online Translation and Speech Recognition Services
Sermo Translate uses Baidu Translate for online translation. For text translation, we send the text you submit and your selected translation languages to Baidu Translate. For image translation, we send the image you confirm for translation and your selected translation languages. The image itself is transmitted and may contain personal information.
Voice and conversation translation use Apple Speech Recognition to generate text. Depending on the selected language, device, and system support, audio may be processed on Apple’s servers. The recognized text is then sent to Baidu Translate to produce a translation. External services also receive technical information needed to establish a network connection, such as your IP address.
Grammar analysis runs on the device using local rules and the system spelling dictionary. Text entered for grammar analysis is not sent to Baidu Translate or another online analysis service for that purpose.
We process information to provide the translation, recognition, playback, and copying functions you request; respond to support inquiries and privacy requests; resolve technical errors; protect the Service against misuse; and comply with applicable law.
We limit processing to information relevant to those purposes. We do not use translation content to determine your eligibility for employment, credit, insurance, housing, healthcare, or other similarly significant decisions.
Where a legal basis is required, we rely on:
· Performance of the Service, where processing is necessary to provide the feature you request;
· Consent, where required for access to device resources, content transmission, or another processing activity;
· Legitimate interests, where applicable, for maintaining reliability, preventing misuse, and handling support, provided those interests are not overridden by your rights; and
· Legal obligations, where processing is required by applicable law or a valid legal request.
You may withdraw permission or consent through the relevant device settings or any applicable consent controls available in the App, or contact us for assistance. Withdrawal does not affect the lawfulness of processing carried out before it was withdrawn.
System services and external providers supporting translation, speech recognition, image text recognition, or text playback may process the information necessary for the relevant feature, as described in Section 3. Providers assisting with technical operations or support may process information needed for those tasks.
Where providers process personal information on our behalf, we require appropriate safeguards and, where applicable, contractual protections concerning processing purposes, confidentiality, security, retention, deletion, and onward disclosure. Third parties receiving personal information from us must provide the same or an equivalent level of protection as described in this Policy and required by applicable law and platform requirements.
We may disclose information received through support or other information accessible to us with your authorization, as needed to handle your request, or when reasonably necessary to comply with law, a court order, or a legally valid government request. Limited information may also be processed to investigate security incidents, prevent misuse, and protect the rights and safety of users, the public, or the Service.
If personal information is processed outside your country or region, we apply the safeguards required by applicable law. You may contact us for information about safeguards relevant to your information.
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These may include access restrictions, data minimization, secure network transmission where appropriate, and review of provider safeguards. No transmission or storage system can guarantee absolute security.
Translation input, audio, images, recognized text, transcriptions, and results may be held while the requested feature is processing or displaying them. Any content or preferences stored locally remain subject to the App's available controls, device storage, and operating-system settings.
Where removal controls are available, you can use them to remove eligible locally stored data. Removing the App and its associated local data may also remove local information, subject to your operating system and backup settings.
Removing local App data does not automatically remove content previously copied to another application, copies in device or system backups, or information previously transmitted to an external service. Those copies may need to be managed separately.
Information processed by an external service is subject to the retention practices applicable to that service and the purposes for which it is processed. Retention must take account of applicable legal requirements. You may contact us for assistance with an eligible access or deletion request concerning information processed for the Service.
Support correspondence is retained for the time needed to handle the request and meet applicable legal, security, or dispute-resolution obligations.
Depending on your country or region, you may have rights to access, correct, delete, or obtain a portable copy of eligible personal information; restrict or object to certain processing; withdraw consent; and complain to a competent data-protection authority.
Contact the privacy email in Section 7 to exercise an applicable right concerning information we hold or control. We may request reasonable information to locate relevant records and verify a request where permitted or required by law. Where information exists only on your device and is not accessible to us, we may need to explain the available device controls rather than remove it remotely.
Revoking a device permission affects future use of the related resource. It does not automatically delete content already processed, copied, or retained.
8 GDPR and European Data Protection Rights
Where the General Data Protection Regulation (EU) 2016/679 (“GDPR”) applies to our processing of your personal data, the following provisions supplement this Privacy Policy.
Legal Bases for Processing
Depending on the processing activity, we rely on the necessity of performing our contract with you to provide requested features; your consent where required; our legitimate interests in maintaining service reliability, preventing misuse, and handling support, provided those interests are not overridden by your interests or fundamental rights and freedoms; or compliance with applicable EU or Member State legal obligations.
Your Data Protection Rights
Subject to the conditions and exceptions under the GDPR, you may:
• Request access to your
personal data and information about its processing;
• Request correction of inaccurate or incomplete personal data;
• Request erasure of personal data or restriction of its processing;
• Object, on grounds relating to your particular situation, to processing based
on legitimate interests; and
• Receive eligible personal data you provided in a structured, commonly used,
machine-readable format, and request its transfer to another controller where
technically feasible, when processing is automated and based on consent or a
contract.
Withdrawal of Consent
Where processing is based on consent, you may withdraw it at any time through the relevant consent controls or by contacting us. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Exercising Your Rights
To exercise your rights, contact [email protected]. We may request additional information where reasonably necessary to verify your identity. We will respond without undue delay and within one month of receiving your request. Where permitted because of the complexity or number of requests, this period may be extended by up to two additional months. We will inform you of the extension and its reasons within the initial month.
International Data Transfers
Any transfer of personal data subject to the GDPR to a recipient outside the European Economic Area must satisfy the applicable requirements of Chapter V of the GDPR. Depending on the transfer, this may involve an applicable adequacy decision or appropriate safeguards, such as European Commission Standard Contractual Clauses, together with supplementary measures where necessary. You may contact us for information about the safeguards relevant to your data.
Right to Complain
You have the right to lodge a complaint with a competent data protection supervisory authority, particularly in the EEA country of your habitual residence, place of work, or the alleged infringement. You do not need to contact us before exercising this right.
Sermo Translate is not designed specifically for children. Minors should use the App with appropriate parental or guardian involvement and in accordance with the applicable age rating and local legal requirements. Any parental consent required by applicable law must be obtained.
If a parent or guardian believes that personal information about a child has been provided to us without required consent or should no longer be retained, they may contact us. We will review the matter and take appropriate steps concerning eligible information.
We may update this Policy when the App's features, service providers, privacy practices, or legal requirements change. We will revise the dates above and provide additional notice or obtain consent where required.
For privacy questions, concerns, or requests, contact [email protected].